-
DMM
“The Domestic Mail Manual (DMM) contains the rules, regulations, and instructions regarding postage and classes of mail provided in the domestic mail service. The DMM contains a few internal operating procedures, but most are found in other subject manuals and handbooks.”
-
ASM
“The Administrative Support Manual (ASM) states policies and procedures for administrative and support functions. Topics include postal organization, Inspection Service, communications, records and release of information, government relations, printing, facilities and equipment management and maintenance, marketing, procurement, supply management, and computer based information systems.”
-
ELM
“The Employee and Labor Relations Manual (ELM) sets forth the personnel policies and regulations governing employment within the U.S. Postal Service. Topics include organization management, job evaluation, employment and placement, pay administration, employee benefits, employee relations, training, safety and health, and labor relations. This manual is the primary reference source for postal managers responsible for administering postal policies concerning employee and labor relations.”
-
POM
“The Postal Operations Manual (POM) provides the policies and procedures governing the operational functions of field organizations of the U.S. Postal Service. Topics include retail services, customer services, collection services, mail processing, transportation, delivery services and fleet management. The POM is the primary reference for postal managers responsible for these functions.”
-
IMM
“The International Mail Manual (IMM) sets forth the postage rates and other conditions of mailing to foreign countries. The individual country listings are in alphabetical order, from Afghanistan to Zimbabwe.”
-
HANDBOOK EL-901
Agreement between the USPS and NALC, AFL-CIO
-
HANDBOOK EL-902
Agreement between the USPS and National Rural Letter Carriers Asociation
-
HANDBOOK EL-912
Agreement between the USPS and APWU, AFL-CIO
-
HANDBOOK F-1
Accounting and Reporting Policy
-
HANDBOOK F-101
Field Accounting Procedures (FAP
-
HANDBOOK F-21
Time and Attendance
-
HANDBOOK PO-603
Rural Delivery Carriers Duties and Responsibilities
-
HANDBOOK M-38
Management of Rural Delivery Services
-
HANDBOOK M-39
Management of Delivery Services
-
HANDBOOK M-41
City Delivery Carriers’ Duties and Responsibilities
-
HANDBOOK MS-47
Housekeeping – Postal Facilities
-
HANDBOOK MS-110
Associate Office Postmasters Facilities Maintenance Guidelines
The following information is available for viewing online and provided by the NALC’s website:
M-39, M-41, ELM, ASM, POM
More USPS handbooks
USPS Management Instructions
USPS memorandum of policy
USPS publications
USPS posters
Postal Service policy on workplace harassment
Links to other online resources—USPS and more
USPS Handbooks and Manuals | National Association of Letter Carriers AFL-CIO (nalc.org)